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    Business Essentials Study Set 1
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    Exam 7: Operations Management and Quality for Producing Goods and Services
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    When a Worker at Toshiba Takes Apart a Xerox Copier
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When a Worker at Toshiba Takes Apart a Xerox Copier

Question 67

Question 67

Multiple Choice

When a worker at Toshiba takes apart a Xerox copier and tests each component,the worker is engaging in which activity?


A) competitive product analysis
B) benchmarking
C) total quality management
D) quality reliability analysis
E) value-added analysis

Correct Answer:

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