Multiple Choice
A therapeutic massage service requires its therapists to keep a database on each customer and include in that database what was done on each visit for the customer's aches and pains. Which of the following service characteristics is the massage service trying to cope with?
A) Intangibility
B) Perishability
C) Inconsistency
D) Consumability
E) Compatibility
Correct Answer:
Verified
Correct Answer:
Verified
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