Question 1

Horizontal consistency is less important than vertical consistency in developing annual objectives, but it still contributes to improved objectives.

Accepted Answer

A) True 
 B)False

Question 2

Which word or phrase would be most suitable to use in written objective statements?

Accepted Answer

A)  Maximize 
B)  Minimize 
C)  10 percent increase 
D)  Adequate 
E)  As soon as possible

Question 3

Which of the following is NOT a management issue central to strategy implementation?

Accepted Answer

A)  Devising policies 
B)  Revising reward and incentive plans 
C)  Performing an internal audit 
D)  Minimizing resistance to change 
E)  Developing an effective human resources function

Question 4

With a divisional structure by customer, an organization can effectively cater to the requirements of clearly defined customer groups.

Accepted Answer

A) True 
 B)False

Question 5

"All of our locations will be open at least two evenings per week until 8:30 p.m." is an example of a(n)

Accepted Answer

A)  administration. 
B)  goal. 
C)  objective. 
D)  policy. 
E)  procedure.

Question 6

The work and family issue is overwhelmingly a women's issue.

Accepted Answer

A) True 
 B)False

Question 7

Conflict is highly unusual in well-run organizations.

Accepted Answer

A) True 
 B)False

Question 8

The percentage of a manager's annual bonus attributable to short-term versus long-term results should vary by

Accepted Answer

A)  industry. 
B)  organizational size. 
C)  organization's location. 
D)  hierarchical level in the organization. 
E)  complexity of the job performed.

Question 9

Which organizational structure has the disadvantage of ambiguous roles for some senior executives?

Accepted Answer

A)  Functional 
B)  Divisional 
C)  Strategic Business Unit (SBU) 
D)  Matrix 
E)  Process

Question 10

A dual bonus system is based on both annual objectives and long-term objectives.

Accepted Answer

A) True 
 B)False

Question 11

What change strategy involves giving orders and enforcing those orders?

Accepted Answer

A)  Self-interest 
B)  Educative 
C)  Force 
D)  Rational 
E)  Defusion

Question 12

Restructuring is sometimes called

Accepted Answer

A)  outsourcing. 
B)  downsizing. 
C)  strategizing. 
D)  unfreezing. 
E)  planning.

Question 13

How does reengineering differ from restructuring?

Accepted Answer

The answer of How does reengineering differ from restructuring?...

Question 14

What is NOT one of the basic ways a divisional structure can be organized?

Accepted Answer

A)  By geographic area 
B)  By product 
C)  By customer 
D)  By process 
E)  By cost

Question 15

Discuss how work life/home life balance is being addressed by organizations.

Accepted Answer

The answer of Discuss how work life/home life balance is...

Question 16

Changing a strategy to fit an existing culture is not as effective as changing a firm's culture to fit a new strategy.

Accepted Answer

A) True 
 B)False

Question 17

All of the following are strategic marketing issues or decisions EXCEPT

Accepted Answer

A)  to be a price leader or a price follower. 
B)  to use operating leverage. 
C)  to offer a complete or limited warranty. 
D)  to use heavy, light, or no TV advertising versus online advertising. 
E)  to use exclusive dealerships or multiple channels of distribution.

Question 18

Serving two segments with the same strategy is not a step in perceptual mapping.

Accepted Answer

A) True 
 B)False

Question 19

Which of the following is NOT true about objectives?

Accepted Answer

A)  They should be communicated throughout the organization. 
B)  They should have an appropriate time dimension. 
C)  They should use terms like "maximize," "minimize," and "as soon as possible." 
D)  They should be measurable. 
E)  They should be consistent.

Question 20

Holding a meeting at which conflicting parties present their views and work through their differences is part of the defusion technique of managing conflict.

Accepted Answer

A) True 
 B)False

Exam 7: Implementing Strategies: Management and Marketing Issues

Horizontal consistency is less important than vertical consistency in developing annual objectives, but it still contributes to improved objectives.

Which word or phrase would be most suitable to use in written objective statements?

Which of the following is NOT a management issue central to strategy implementation?

With a divisional structure by customer, an organization can effectively cater to the requirements of clearly defined customer groups.

"All of our locations will be open at least two evenings per week until 8:30 p.m." is an example of a(n)

The work and family issue is overwhelmingly a women's issue.

Conflict is highly unusual in well-run organizations.

The percentage of a manager's annual bonus attributable to short-term versus long-term results should vary by

Which organizational structure has the disadvantage of ambiguous roles for some senior executives?

A dual bonus system is based on both annual objectives and long-term objectives.

What change strategy involves giving orders and enforcing those orders?

Restructuring is sometimes called

How does reengineering differ from restructuring?

What is NOT one of the basic ways a divisional structure can be organized?

Discuss how work life/home life balance is being addressed by organizations.

Changing a strategy to fit an existing culture is not as effective as changing a firm's culture to fit a new strategy.

All of the following are strategic marketing issues or decisions EXCEPT

Serving two segments with the same strategy is not a step in perceptual mapping.

Which of the following is NOT true about objectives?

Holding a meeting at which conflicting parties present their views and work through their differences is part of the defusion technique of managing conflict.