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    Contemporary Marketing Study Set 3
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    Exam 12: Developing and Managing Products
  5. Question
    Which of the Following Variables of Service Quality Best Represents
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Which of the Following Variables of Service Quality Best Represents

Question 98

Question 98

Multiple Choice

Which of the following variables of service quality best represents the readiness to serve one's customers?


A) Tangibles
B) Assurances
C) Responsiveness
D) Empathy

Correct Answer:

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