Earlier in the Week, Henry's Boss Asked Him to Set

Multiple Choice

Earlier in the week, Henry's boss asked him to set up the reverse logistics for their company's e-commerce site. Henry's boss has just reviewed his work, and now she's annoyed. She reprimands Henry for spending the whole week on:

A) showing the instructions for returning a purchase.
B) displaying the company's return policies.
C) inserting a link to preprinted return shipping labels.
D) creating a means of tracking orders from placement to delivery.