Multiple Choice
In a(n) ________ system,the customer is an active participant,but in a(n) ________ system,the customer is not an active participant.
A) low-contact;high-contact
B) active;inactive
C) high-contact;low-contact
D) high-interaction;low-interaction
E) low-interaction;high-interaction
Correct Answer:

Verified
Correct Answer:
Verified
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