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    Business
  3. Study Set
    Managing Quality
  4. Exam
    Exam 1: Differing Perspectives on Quality
  5. Question
    ________ Refers to the Propensity for a Product to Perform
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________ Refers to the Propensity for a Product to Perform

Question 18

Question 18

Multiple Choice

________ refers to the propensity for a product to perform consistently over its useful design life.


A) Conformance
B) Durability
C) Perceived quality
D) Reliability
E) Serviceability

Correct Answer:

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