What Were Some of the Implications That Resulted in the Social

Multiple Choice

What were some of the implications that resulted in the social media crisis for Equifax?

A) They did not do their research on the trending hashtag.
B) They did not think of the impact of the situation raised by their employees.
C) They did not recognize the tone and concern they expressed on social media.
D) They overlooked the impact of the role advocates played in hijacking the hashtag.