Multiple Choice
The United crisis example shared the impact of a live streaming video of a passenger getting dragged off a flight. What happened that resulted this situation to be a bigger crisis for the brand on social media?
A) They did not embrace hashtags correctly.
B) Their accounts were hacked by hackers in Ukraine.
C) The CEO did not have the best response to the situation.
D) They did not take advantage of the situation with influencers and celebrities.
Correct Answer:
Verified
Correct Answer:
Verified
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