True/False
A routine positive message should never include negative information.
Correct Answer:

Verified
Correct Answer:
Verified
Related Questions
Q5: Direct-to-consumer news releases are<br>A)specialized documents used to
Q25: Timing and media choice are important considerations
Q38: Describe the three-step strategy for requesting information
Q45: Before volunteering someone's name as a reference,
Q46: In the body of a routine request,
Q47: If you have mildly disappointing information to
Q51: When responding to a customer's complaint about
Q52: If you decide to write a letter
Q53: When making a claim or requesting an
Q89: If you are writing to someone to