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    Business Communication Today
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    Exam 11: Writing Negative Messages
  5. Question
    A Poorly Written Buffer Can
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A Poorly Written Buffer Can

Question 56

Question 56

Multiple Choice

A poorly written buffer can


A) trivialize the reader's concerns.
B) divert attention from the problem.
C) mislead the reader into thinking your message actually contains good news.
D) all of the above.

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