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    Business Communication Today Study Set 1
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    Exam 12: Writing Persuasive Messages
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    When Addressing a Persuasive Claim or Request for Adjustment, You
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When Addressing a Persuasive Claim or Request for Adjustment, You

Question 63

Question 63

True/False

When addressing a persuasive claim or request for adjustment, you should appeal to your audience's sense of fair play, goodwill, or moral responsibility.

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