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In Scenario 18-1 Above,one Method That Management Has Decided to Use

Question 95

Multiple Choice

In Scenario 18-1 above,one method that management has decided to use to increase the quality of the rifles is to involve everyone in the organization by having small groups of employees meet regularly to discuss,analyze,and recommend solutions for problem areas.These groups are called


A) Six sigma circles
B) Quality circles
C) Improvement circles
D) Employee circles

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