Question 1

Many evaluations of change efforts never go beyond the measurement of learning.

Accepted Answer

A) True 
 B)False

Question 2

Intrinsic motivation lies at the core of ________.

Accepted Answer

The answer of Intrinsic motivation lies at the core of...

Question 3

One of the traditional value assumptions of organizational development is that self-actualization in the workplace is desirable.

Accepted Answer

A) True 
 B)False

Question 4

Sometimes organizations seem paralyzed by threat and exhibit extreme ________.

Accepted Answer

The answer of Sometimes organizations seem paralyzed by threat and...

Question 5

When a university program was threatened by low enrollment, the faculty spent many hours revising the curriculum.Resources were invested but the revised curriculum looked like the old one.What happened?

Accepted Answer

A) Resistance 
B) Poor diagnosis 
C) Failure to institutionalize the change 
D) Routines and processes were not modified 
E) Refreezing did not occur

Question 6

If the outcome of change is evaluated favourably, the organization will want to ________ the change.

Accepted Answer

The answer of If the outcome of change is evaluated...

Question 7

Who is most likely to engage in creative deviance?

Accepted Answer

A) Change agents 
B) Gate keepers 
C) Idea champions 
D) Employees 
E) Transformational leaders

Question 8

What are the primary methods of organizational learning?

Accepted Answer

A) Knowledge finding and knowledge sharing 
B) Knowledge acquisition and knowledge innovation 
C) Knowledge creation and knowledge sharing 
D) Knowledge acquisition and knowledge development 
E) Knowledge acquisition and knowledge management

Question 9

Incentive pay systems are a critical organizational change component of TQM.

Accepted Answer

A) True 
 B)False

Question 10

Change almost always requires some investment of ________.

Accepted Answer

The answer of Change almost always requires some investment of...

Question 11

What is a hyper-turbulent environment? What industries do we usually associate with this type of organizational environment? How do organizations with this type of environment manage information in order to be ready for rapid change on an ongoing basis?

Accepted Answer

The answer of What is a hyper-turbulent environment? What industries...

Question 12

In recent years OD practitioners have developed greater concern for

Accepted Answer

A) organizational strategy and effectiveness. 
B) employee self-actualization. 
C) humanism. 
D) finance and accounting. 
E) trust and cooperation.

Question 13

A large identity gap is most conducive to increased acceptance of change.

Accepted Answer

A) True 
 B)False

Question 14

Transformational leaders can be especially effective when it comes to

Accepted Answer

A) overcoming resistance to change and survey feedback. 
B) overcoming resistance to change and reengineering. 
C) unfreezing and reengineering. 
D) refreezing and reengineering. 
E) overcoming resistance to change and institutionalization.

Question 15

Organizations in a(n)________ environment must generally exhibit more change to be effective than those operating in a more ________ environment.

Accepted Answer

A) dynamic; stable 
B) dynamic; hostile 
C) stable; dynamic 
D) stable; open 
E) open; hostile

Question 16

Complex innovations that are fairly difficult to comprehend and use are less likely to diffuse.

Accepted Answer

A) True 
 B)False

Question 17

Many managers know what to do, but have considerable trouble ________ this knowledge in the form of action.

Accepted Answer

The answer of Many managers know what to do, but...

Question 18

Reengineering examines and changes ________ in order to streamline the organization.

Accepted Answer

The answer of Reengineering examines and changes ________ in order...

Question 19

Innovative ideas can be extracted from the ________ environment by holding design competitions and/or using crowdsourcing to broadcast design problems to a large audience of potential innovators.

Accepted Answer

The answer of Innovative ideas can be extracted from the...

Question 20

________ is the production of novel but potentially useful ideas.

Accepted Answer

The answer of ________ is the production of novel but...

Exam 15: Organizational Change, Development, and Innovation

Many evaluations of change efforts never go beyond the measurement of learning.

Intrinsic motivation lies at the core of ________.

One of the traditional value assumptions of organizational development is that self-actualization in the workplace is desirable.

Sometimes organizations seem paralyzed by threat and exhibit extreme ________.

When a university program was threatened by low enrollment, the faculty spent many hours revising the curriculum.Resources were invested but the revised curriculum looked like the old one.What happened?

If the outcome of change is evaluated favourably, the organization will want to ________ the change.

Who is most likely to engage in creative deviance?

What are the primary methods of organizational learning?

Incentive pay systems are a critical organizational change component of TQM.

Change almost always requires some investment of ________.

What is a hyper-turbulent environment? What industries do we usually associate with this type of organizational environment? How do organizations with this type of environment manage information in order to be ready for rapid change on an ongoing basis?

In recent years OD practitioners have developed greater concern for

A large identity gap is most conducive to increased acceptance of change.

Transformational leaders can be especially effective when it comes to

Organizations in a(n) environment must generally exhibit more change to be effective than those operating in a more environment.

Complex innovations that are fairly difficult to comprehend and use are less likely to diffuse.

Many managers know what to do, but have considerable trouble ________ this knowledge in the form of action.

Reengineering examines and changes ________ in order to streamline the organization.

Innovative ideas can be extracted from the ________ environment by holding design competitions and/or using crowdsourcing to broadcast design problems to a large audience of potential innovators.

________ is the production of novel but potentially useful ideas.

Exam 15: Organizational Change, Development, and Innovation

Many evaluations of change efforts never go beyond the measurement of learning.

Intrinsic motivation lies at the core of ________.

One of the traditional value assumptions of organizational development is that self-actualization in the workplace is desirable.

Sometimes organizations seem paralyzed by threat and exhibit extreme ________.

When a university program was threatened by low enrollment, the faculty spent many hours revising the curriculum.Resources were invested but the revised curriculum looked like the old one.What happened?

If the outcome of change is evaluated favourably, the organization will want to ________ the change.

Who is most likely to engage in creative deviance?

What are the primary methods of organizational learning?

Incentive pay systems are a critical organizational change component of TQM.

Change almost always requires some investment of ________.

What is a hyper-turbulent environment? What industries do we usually associate with this type of organizational environment? How do organizations with this type of environment manage information in order to be ready for rapid change on an ongoing basis?

In recent years OD practitioners have developed greater concern for

A large identity gap is most conducive to increased acceptance of change.

Transformational leaders can be especially effective when it comes to

Organizations in a(n) ________ environment must generally exhibit more change to be effective than those operating in a more ________ environment.

Complex innovations that are fairly difficult to comprehend and use are less likely to diffuse.

Many managers know what to do, but have considerable trouble ________ this knowledge in the form of action.

Reengineering examines and changes ________ in order to streamline the organization.

Innovative ideas can be extracted from the ________ environment by holding design competitions and/or using crowdsourcing to broadcast design problems to a large audience of potential innovators.

________ is the production of novel but potentially useful ideas.

Organizations in a(n) environment must generally exhibit more change to be effective than those operating in a more environment.