Multiple Choice
Which of the following is an example of the knowing-doing gap?
A) A group of managers went on a plant tour to learn about the highly efficient Toyota Production System and afterwards could not explain what they had learned.
B) A group of managers went on a plant tour to learn about the highly efficient Toyota Production System and afterwards could not pass an exam on the system.
C) A group of managers went on a plant tour to learn about the highly efficient Toyota Production System and then did a poor job implementing the system in their own organization.
D) A group of managers went on a plant tour to learn about the highly efficient Toyota Production System and afterwards spent a great deal of time talking about it.
E) A group of managers went on a plant tour to learn about the highly efficient Toyota Production System and afterwards were able to show others how much they had learned about the system.
Correct Answer:
Verified
Correct Answer:
Verified
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