What Are the Three Major Steps of Confrontation

Multiple Choice

What are the three major steps of confrontation?

A) Step 1: Identifying conflict; Step 2: Pointing out conflicts and issues; and Step 3: Evaluating effectiveness
B) Step 1: Building rapport; Step 2: Identifying discrepancies; and Step 3: Confronting client's thinking
C) Step 1: Identifying conflict; Step 2: Countering client talk; and Step 3: Closing with a directive
D) Step 1: Building rapport; Step 2: Pointing out conflicts and issues; and Step 3: Evaluating client response