What Action Did Deming Suggest Management Take in Order to Achieve

Multiple Choice

What action did Deming suggest management take in order to achieve total quality management?

A) create an environment where employees did not fear reporting problems
B) import more component parts from countries having factor endowments
C) increase the pay rate of all employees to establish credibility
D) purchase machinery that replaced human interaction with production
E) eliminate middle management positions from the chain of command