One of W Edwards Deming's Beliefs About the Total Quality Management Philosophy

Multiple Choice

One of W. Edwards Deming's beliefs about the total quality management philosophy is that

A) quality of supervision should be improved by allowing more time for supervisors to work with employees.
B) management should embrace the philosophy that mistakes are often acceptable.
C) work standards should be defined only as numbers or quotas.
D) achieving better quality requires commitment more at the top management than at any other level.
E) management should create an environment in which employees will follow orders rather than recommend changes.