To Receive ISO 14001 Certification, a Firm Must

Multiple Choice

To receive ISO 14001 certification, a firm must:

A) meet the specific environmental performance goals established by ISO 14000 standards.
B) demonstrate the ability to identify and control the environmental impact of its activities.
C) demonstrate the ability to satisfy customer preferences and to implement procedures for continuous quality improvement.
D) establish a detailed documentation procedure and maintain records as proof of conformity to that procedure.