Flectamp, a New Cell Phone Manufacturer, Introduced a Smart Phone

Multiple Choice

Flectamp, a new cell phone manufacturer, introduced a smart phone model, Linkul X3.4, which gets charged on solar power. Television advertisements about this product show that the phone needs to be charged only once a week. Hence, several customers pre-booked this model before its launch. But after the launch of Linkul X3.4, 80 percent of its customer reviews on the Internet were bad. In the context of customer satisfaction, which of the following traps did Flectamp most likely fall into?

A) Limited relationship
B) Full partnership
C) Overpromising
D) Foretokening