Question 1

What should a coach most likely do to help a follower stick to a development plan?

Accepted Answer

A) conduct a GAPS analysis 
B) establish long-term objectives 
C) schedule regular reflection sessions 
D) delegate simple and challenging tasks

Question 2

Leaders often avoid delegation when a task is a desirable one that could generate power or prestige.

Accepted Answer

A) True 
 B)False

Question 3

Research shows that followers are significantly happier when their leaders frequently delegate tasks.

Accepted Answer

A) True 
 B)False

Question 4

Which statement about delegation is most likely false?

Accepted Answer

A) Delegation is a simple way for leaders to free themselves of time-consuming chores. 
B) Delegation is an overused management option that frustrates most followers. 
C) Delegation increases the number of tasks accomplished by work groups. 
D) Delegation gives followers developmental opportunities.

Question 5

In the context of the Rocket Model,a critical first step to building a high-performing team is to

Accepted Answer

A) gain alignment on team context. 
B) clarify the team's purpose and goals. 
C) ensure the team has the necessary resources. 
D) establish expected norms.

Question 6

Setting easy goals rarely leads to high levels of performance.

Accepted Answer

A) True 
 B)False

Question 7

In the context of the Rocket Model,teams with low levels of buy-in have team members who believe in what the team is trying to accomplish and will enthusiastically put forth the effort needed to complete their assigned tasks and make the team successful.

Accepted Answer

A) True 
 B)False

Question 8

When giving performance feedback privately to a subordinate,what should a leader most likely emphasize?

Accepted Answer

A) positive behaviors and results 
B) developmental opportunities 
C) inadequacies and misbehaviors 
D) necessary changes for the future

Question 9

According to Peterson and Hicks,which of the following is the first step in informal coaching?

Accepted Answer

A) building a coaching plan and providing feedback 
B) identifying a coachee's development needs 
C) helping followers in remaining persistent 
D) establishing a relationship based on trust

Question 10

It is most likely important to have specific goals for the purpose of

Accepted Answer

A) eliminating competition. 
B) encouraging teamwork. 
C) measuring progress. 
D) delegating tasks.

Question 11

Identify a true statement about providing constructive feedback.

Accepted Answer

A) Constructive feedback should focus more on inferences and less on facts. 
B) Leaders should avoid being assertive and critical when providing constructive feedback. 
C) An issue related to impressions and evaluative feedback concerns the distinction between job-related feedback and more discretionary feedback. 
D) A common mistake in giving feedback is addressing it to specific individuals rather than to large groups.

Question 12

Some supervisors hesitate to use positive feedback because they believe subordinates may see it as politically manipulative,ingratiating,or insincere.

Accepted Answer

A) True 
 B)False

Question 13

Which of the following statements is most likely true of delegation.

Accepted Answer

A) Delegation costs time for a leader in the long run,but it saves the leader time in the short run. 
B) Delegation gives the responsibility for decisions to those individuals least likely to implement the decision. 
C) Leaders who delegate authority more frequently often have low-performing businesses. 
D) Leaders may feel threatened when delegating an important task because it reduces direct personal control over the work.

Question 14

Identify a true statement about goal setting.

Accepted Answer

A) Worker acceptance and satisfaction tend to decrease when workers are allowed to participate in setting goals. 
B) Follower participation in goal setting often leads to higher levels of commitment and performance if the leader is perceived to be incompetent. 
C) General goals work better than specific goals because they provide enough information regarding which behaviors are to be changed. 
D) General goals lead to higher levels of effort and performance than specific goals.

Question 15

Teams with high levels of morale most likely

Accepted Answer

A) accomplish goals with limited resources. 
B) handle interpersonal conflict effectively. 
C) require few one-on-one meetings. 
D) delegate responsibilities frequently.

Question 16

Giving constructive feedback involves sharing information or perceptions with another about the nature,quality,or impact of that person's behavior.

Accepted Answer

A) True 
 B)False

Question 17

General goals work better than specific goals because they often provide enough information regarding which behaviors are to be changed or when a clear end state has been attained.

Accepted Answer

A) True 
 B)False

Question 18

Which of the following statements best exemplifies effective delegation?

Accepted Answer

A) A leader always assigns all assignments to the best worker in the team. 
B) A leader always provides a brief explanation of the task to be delegated. 
C) A leader delegates the most time-consuming recurring activities to one person. 
D) A leader must give subordinates the freedom to make certain kinds of mistakes.

Question 19

In the context of the Rocket Model,which of the following is most likely true of the power component?

Accepted Answer

A) It is concerned with setting a common direction for a team. 
B) It is about having the right number of people in the right organizational roles. 
C) It deals with having a compelling team vision that matches up to the team's personal values. 
D) It concerns the decision-making latitude and resources a team has to accomplish its goals.

Question 20

Which of the following is not one of the components of the Rocket Model of Team Effectiveness?

Accepted Answer

A) power 
B) morale 
C) vision 
D) buy-in

Exam 12: Skills for Developing Others

What should a coach most likely do to help a follower stick to a development plan?

Leaders often avoid delegation when a task is a desirable one that could generate power or prestige.

Research shows that followers are significantly happier when their leaders frequently delegate tasks.

Which statement about delegation is most likely false?

In the context of the Rocket Model,a critical first step to building a high-performing team is to

Setting easy goals rarely leads to high levels of performance.

In the context of the Rocket Model,teams with low levels of buy-in have team members who believe in what the team is trying to accomplish and will enthusiastically put forth the effort needed to complete their assigned tasks and make the team successful.

When giving performance feedback privately to a subordinate,what should a leader most likely emphasize?

According to Peterson and Hicks,which of the following is the first step in informal coaching?

It is most likely important to have specific goals for the purpose of

Identify a true statement about providing constructive feedback.

Some supervisors hesitate to use positive feedback because they believe subordinates may see it as politically manipulative,ingratiating,or insincere.

Which of the following statements is most likely true of delegation.

Identify a true statement about goal setting.

Teams with high levels of morale most likely

Giving constructive feedback involves sharing information or perceptions with another about the nature,quality,or impact of that person's behavior.

General goals work better than specific goals because they often provide enough information regarding which behaviors are to be changed or when a clear end state has been attained.

Which of the following statements best exemplifies effective delegation?

In the context of the Rocket Model,which of the following is most likely true of the power component?

Which of the following is not one of the components of the Rocket Model of Team Effectiveness?