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    Business
  3. Study Set
    Managing for Quality
  4. Exam
    Exam 5: Focusing On Customers
  5. Question
    _____ Can Be Measured by the Net Present Value of the Customer
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_____ Can Be Measured by the Net Present Value of the Customer

Question 54

Question 54

Multiple Choice

_____ can be measured by the net present value of the customer.


A) Break-even point
B) Repeat sales
C) Profit potential
D) Market value

Correct Answer:

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