Selena Jackson Is a New Manager at a Real-Estate Agency

Multiple Choice

Selena Jackson is a new manager at a real-estate agency, Forever Homes. The manager she is replacing had a reputation for being extremely conservative. He carefully monitored employee progress toward sales goals, laid out strict rules that all employees were expected to follow, and emphasized caution in decision making. Selena believes the company would benefit from a less conservative management approach. What is one step Selena can take to establish an innovative culture at Forever Homes?

A) Be supportive whether employees succeed or fail.
B) Initiate an annual awards banquet that recognizes employees who surpass their sales goals.
C) Set clear, easily achievable incremental sales goals and closely watch employees' individual progress.
D) Conduct a survey of employee attitudes, and lay off employees demonstrating poor job satisfaction.
E) Award bonuses to employees who demonstrate extraversion.