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    Exam 14: Customer Satisfaction and Customer Relationships
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    Scoring Models Are Traditionally Comprised of Three Factors
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Scoring Models Are Traditionally Comprised of Three Factors

Question 37

Question 37

Multiple Choice

Scoring models are traditionally comprised of three factors.Which of the following is NOT one of them?


A) high frequency
B) high recency
C) high monetary value
D) high purchase intention

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