Multiple Choice
Which of the following is true regarding production of services?
A) Compared to manufacturing, it is easier for service organizations to identify and measure customers' needs and performance standards as they involve human contact.
B) The production of services typically requires a lower degree of customization than does manufacturing.
C) Compared to manufacturing, production of services is typically less labor intensive.
D) Services are produced and consumed simultaneously
Correct Answer:
Verified
Correct Answer:
Verified
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