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    Managing for Quality and Performance Excellence Study Set 1
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    Exam 3: Customer Focus
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    According to the Kano Model,"satisfiers" Are the Basic Requirements That
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According to the Kano Model,"satisfiers" Are the Basic Requirements That

Question 59

Question 59

True/False

According to the Kano Model,"satisfiers" are the basic requirements that customers expect in a product or service which are generally not stated by customers but assumed as given.

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