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  3. Study Set
    Managing for Quality and Performance Excellence Study Set 1
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    Exam 3: Customer Focus
  5. Question
    In the Context of the Gap Model,a Customer Will Be
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In the Context of the Gap Model,a Customer Will Be

Question 60

Question 60

True/False

In the context of the gap model,a customer will be satisfied when the expected quality of a product is higher than the actual quality.

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