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    Managing for Quality and Performance Excellence Study Set 1
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    Exam 3: Customer Focus
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    In the Case of a Customer Satisfaction Survey,face-To-Face Interviews Tend
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In the Case of a Customer Satisfaction Survey,face-To-Face Interviews Tend

Question 35

Question 35

True/False

In the case of a customer satisfaction survey,face-to-face interviews tend to generate more qualitative data than formal written surveys.

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