Multiple Choice
Which of the following perspectives of the balanced scorecard directs attention to the basis of a future success -the organization's people and infrastructure?
A) Internal
B) Customer
C) Financial and internal
D) Innovation and learning
Correct Answer:

Verified
Correct Answer:
Verified
Q32: _ involves the discovery,learning,creation,and reuse of knowledge
Q33: What is the result of the improvements
Q34: _ assets refer to the accumulated intellectual
Q35: Leading organizations continually improve their performance measurement
Q36: Organizations that share quality,customer satisfaction,and financial performance
Q38: Which of the following is true about
Q39: An emphasis on machine utilization in an
Q40: The quality of information can be improved
Q41: _ refers to an examination of facts
Q42: Why do managers review performance results in