Which of the Following Is True About the Practical Guidelines

Multiple Choice

Which of the following is true about the practical guidelines suggested by Mark Graham Brown for designing a performance measurement system?

A) Concentrate on measuring a large number of trivial variables.
B) Avoid changing and adjusting measures even if the environment and strategy changes.
C) Measures should be based around the needs of customers, shareholders, and other?key stakeholders.
D) Measures should start at the bottom and flow up to all levels of top management in the organization.