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    Business
  3. Study Set
    Managing for Quality and Performance Excellence Study Set 1
  4. Exam
    Exam 14: Building and Sustaining Quality and Performance Excellence
  5. Question
    With Respect to American Express's Change Process,which of the Following
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With Respect to American Express's Change Process,which of the Following

Question 4

Question 4

Multiple Choice

With respect to American Express's change process,which of the following steps answer the question "What have we learned and how can we leverage it?"


A) Sustaining momentum
B) Driving commitment
C) Creating a vision
D) Accelerating the transition

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