Question 1

When analyzing group communication, we pay attention to three levels of interaction. These are the three levels EXCEPT one. Which one?

Accepted Answer

A)  The relative frequency and length of communication acts 
B)  Patterns of triggering communication acts 
C)  Depth of discussion 
D)  Who communicates to whom

Question 2

The morale of a group with decentralized communication network is higher than the morale of a group with a centralized network.

Accepted Answer

A) True 
 B)False

Question 3

In the group communication process, channel refers to

Accepted Answer

A)  The perception of nonverbal messages 
B)  The way incongruent verbal and nonverbal messages get encoded 
C)  The means of sending a message to the other person 
D)  The place where communication occurs

Question 4

When describing communication, noise is defined as any element that

Accepted Answer

A)  Enhances the sender's frame of reference 
B)  Modifies the receivers' frame of reference 
C)  Occurs in the channel 
D)  Hinders effective communication

Question 5

Define effective group communication

Accepted Answer

The answer of Define effective group communication...

Question 6

Based on studies on communication networks, the group member who happens to occupy a central physical position in the communication network is likely to become

Accepted Answer

A)  The leader 
B)  The scapegoat 
C)  Efficient problem solver 
D)  Less satisfied with the group's performance

Question 7

As the message gets passed on through several people, certain parts of the message get more dominant, whereas other parts will be left out. This process is called:

Accepted Answer

A)  Assimilation 
B)  Integration 
C)  Leveling 
D)  Sharpening

Question 8

A gatekeeper is one who protects high-authority members from low-authority members.

Accepted Answer

A) True 
 B)False

Question 9

Pete has enough money to buy a new PC. He goes into a store and asks a salesperson about different brands. The salesperson says that their most expensive model is the best and that's the one that Pete would need if he wants to succeed in college. Pete is not sure whether he should trust her advice because of the salesperson's

Accepted Answer

A)  Credibility 
B)  Expertise 
C)  Dynamism 
D)  Warmth and friendliness

Question 10

Gouron and Hirokawa define "counteractive" functions as communications that

Accepted Answer

A)  Obstruct the functioning of the group 
B)  Prevent the group from making mistakes 
C)  Keep everyone in the group actively participating 
D)  Obstruct the functioning of the leader

Question 11

Based on Gibb's (1961) study, which of the following type of behavior does NOT create defensive communication?

Accepted Answer

A)  Evaluation 
B)  Neutrality 
C)  Certainty 
D)  Leadership

Question 12

As the message gets passed on through several people, the message changes to fit into the receivers' frame of reference. This process is called:

Accepted Answer

A)  Assimilation 
B)  Integration 
C)  Leveling 
D)  Sharpening

Question 13

Lisping is a noise in the channel.

Accepted Answer

A) True 
 B)False

Question 14

The key receiving skills are

Accepted Answer

A)  Negotiating for meaning, perception checking, practice 
B)  Paraphrasing, taking the receiver's perspective in interpreting the message,
Redundancy 
C)  Paraphrasing, negotiating for meaning, perception checking 
D)  Negotiating for meaning, practice, taking the receiver's perspective in
Interpreting the message

Question 15

Sender credibility refers to

Accepted Answer

A)  How trustworthy the receiver perceives the sender 
B)  How trustworthy most people perceive the sender 
C)  How trustworthy the sender perceives himself/herself 
D)  The sender's objective trustworthiness

Question 16

Your credibility as a sender is partly determined by your motives and your trustworthiness.

Accepted Answer

A) True 
 B)False

Question 17

Which one of them is true for the effect of seating arrangements on group communication?

Accepted Answer

A)  People communicate more with those sitting across them than with
Those sitting next to them 
B)  A formal seating arrangement induces feelings of stability and ease in group
Members 
C)  People are aware of and recognize the importance of seating arrangements as
Reflective of the status of group members 
D)  Easy eye contact is likely to lead to hostility.

Question 18

In two-way communication _______________________, whereas in one-way communication with feedback ___________________.

Accepted Answer

A)  Both sending and receiving skills are needed; decision making is more time
Consuming 
B)  There is no provision for reciprocal influence; decision making takes less time. 
C)  Participation is distributed; the receivers negotiate for meaning but there
Is no way for mutual influence 
D)  Effectiveness is determined by the clarity of message; the receivers negotiate
For meaning but there is no way for mutual influence

Question 19

An effective sender will

Accepted Answer

A)  Evaluate the other person's behavior accurately 
B)  Make the verbal and nonverbal messages congruent 
C)  Provide feedback on the clarity of the message 
D)  Send the same message only once

Question 20

Ideally, a person will understand the message and evaluate it at the same time.

Accepted Answer

A) True 
 B)False

Exam 4: Communication Within Groups

When analyzing group communication, we pay attention to three levels of interaction. These are the three levels EXCEPT one. Which one?

The morale of a group with decentralized communication network is higher than the morale of a group with a centralized network.

In the group communication process, channel refers to

When describing communication, noise is defined as any element that

Define effective group communication

Based on studies on communication networks, the group member who happens to occupy a central physical position in the communication network is likely to become

As the message gets passed on through several people, certain parts of the message get more dominant, whereas other parts will be left out. This process is called:

A gatekeeper is one who protects high-authority members from low-authority members.

Gouron and Hirokawa define "counteractive" functions as communications that

Based on Gibb's (1961) study, which of the following type of behavior does NOT create defensive communication?

As the message gets passed on through several people, the message changes to fit into the receivers' frame of reference. This process is called:

Lisping is a noise in the channel.

The key receiving skills are

Sender credibility refers to

Your credibility as a sender is partly determined by your motives and your trustworthiness.

Which one of them is true for the effect of seating arrangements on group communication?

In two-way communication _____, whereas in one-way communication with feedback _.

An effective sender will

Ideally, a person will understand the message and evaluate it at the same time.