Multiple Choice
According to Tony Hsieh, CEO of Zappos, the company devotes the greatest amount of time to
A) seeking new and unusual styles of shoes from all over the world.
B) improving the website to make it faster, more interesting, and fun.
C) seeking new markets that will go beyond the Internet.
D) finding the fastest and least expensive modes of delivery for its products.
E) finding ways to improve customer service levels.
Correct Answer:
Verified
Correct Answer:
Verified
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