Which of These Statements Regarding the Role of Salespeople Is

Multiple Choice

Which of these statements regarding the role of salespeople is most accurate?

A) Salespeople have little say in a company's account management policies.
B) Salespeople truly know their customers and therefore are the best resource for segmenting and selecting target markets.
C) Salespeople are the most highly trained of all a firm's employees and therefore have the greatest job security.
D) Salespeople create customer value by providing follow-through after the sale.
E) Salespeople are traditionally given greater authority than other company employees and therefore can offer customers the best financial terms for their purchases.