Figure 15-10 -Figure 15-10 Above Indicates That Supply Chain Managers Must Balance

Multiple Choice

Figure 15-10
-Figure 15-10 above indicates that supply chain managers must balance total logistics cost factors against customer service factors. The four customer service factors (W, X, Y, and Z) include all of these except which?

A) communication
B) dependability
C) convenience
D) warehousing
E) time