Which One of the Following Statements Is TRUE

Multiple Choice

Which one of the following statements is TRUE?

A) High conformance to quality in manufacturing has no effect on profit margins.
B) The quality of service is generally easier to measure than is the quality of manufactured products.
C) Fitness for use is how well a product or service serves its intended market at a price customers are willing to pay.
D) Rework tends to increase lead time and inventory levels maintained in a manufacturing company.