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A Furniture Company Uses an Online System to Record and Monitor

Question 8

Multiple Choice

A furniture company uses an online system to record and monitor orders and, based on trends, redirects production resources to optimize efficiency. This is an example of using ________ to reduce costs.


A) Six Sigma
B) flexible manufacturing
C) process reengineering
D) total quality management (TQM)
E) customer relationship management (CRM)

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