menu-iconExamlexExamLexServices

Discover

Ask a Question
  1. All Topics
  2. Topic
    Culinary, Hospitality, Travel & Tourism
  3. Study Set
    Hotel Management and Operations
  4. Exam
    Exam 4: Operations: Rooms
  5. Question
    Customer Complaints Are a Tedious Part of the Front Office
Solved

Customer Complaints Are a Tedious Part of the Front Office

Question 8

Question 8

True/False

Customer complaints are a tedious part of the front office manager's job responsibilities. Therefore, when a customer complains, the front office manager should refer them to the general manager of the hotel.

Correct Answer:

verifed

Verified

Unlock this answer now
Get Access to more Verified Answers free of charge

Related Questions

Q3: Traditionally, the bellstaff was considered "concierge"?

Q4: The authors of the article state, profits

Q5: According to the author, the first and

Q6: Which of the following characteristics was not

Q7: One area where group RM will likely

Q9: What information should the front office have

Q10: A hotel is able to identify its

Q11: Which of the following was not considered

Q12: What is a slip percentage, according to

Q13: According to the article, a profit center

Examlex

ExamLex

About UsContact UsPerks CenterHomeschoolingTest Prep

Work With Us

Campus RepresentativeInfluencers

Links

FaqPricingChrome Extension

Download The App

Get App StoreGet Google Play

Policies

Privacy PolicyTerms of ServiceHonor CodeCommunity Guidelines

Scan To Download

qr-code

Copyright © (2025) ExamLex LLC.

Privacy PolicyTerms Of ServiceHonor CodeCommunity Guidelines