Multiple Choice
What is a slip percentage, according to the article?
A) It is a formal document of the number of accidents that occurred at the workplace.
B) It is the expected variation from stated arrival and room "pickup" percentages the group's meeting planner promised.
C) It is a document stating the number of errors that occurred with the guests during the previous day.
D) It means that the hotel overcommitted the number of rooms they are able to offer to guests.
E) None of the above
Correct Answer:

Verified
Correct Answer:
Verified
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