Multiple Choice
Based on the feedback of a pilot study, the authors modified the competency model to reflect hospitality-specific behavior. The final competency model consisted of eight overarching factors. Which of the following was not one of the eight factors?
A) Communication
B) Industry knowledge
C) Interpersonal skills
D) Leadership
E) Being an expert in the field
Correct Answer:

Verified
Correct Answer:
Verified
Q2: The dimension, leadership versatility, was viewed as
Q3: The position, hotel general manager, requires that
Q4: At Marriot Hotels, the philosophy is that
Q5: The GM's work as operational controller is
Q6: According to Fabico, the reason why many
Q7: In which of the following time frames
Q8: A typical day for Tom Underwood starts
Q9: Which of the following competencies was rated
Q10: According to DiMeglio, the general manager position
Q11: Which of the following was not described