Customers at Harriet's Bookstore Complained About How Long They Had

Multiple Choice

Customers at Harriet's Bookstore complained about how long they had to wait while the sales clerk manually looked up mystery books to see which were available in the store's inventory. Its manager decided to buy a computer and database management program to better manage its inventory. Technology was used to reduce the store's gap.

A) knowledge
B) delivery
C) performance
D) standards
E) communication