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    Exam 7: Sharpening the Focus: Target Marketing Strategies and Cus-Tomer Relationship Management
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    Explain Why CRM Influenced Marketers to Change Their Focus from Share
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Explain Why CRM Influenced Marketers to Change Their Focus from Share

Question 61

Question 61

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Explain why CRM influenced marketers to change their focus from share of market to share of customer.

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Historically,marketers have measured suc...

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