Question 1

The advantages of culturally diverse groups in the workplace include

Accepted Answer

A)  the generation of a wider range of solutions. 
B)  an easier working environment. 
C)  more frequent communications. 
D)  less formal communications.

Question 2

According to your text,heterogeneous groups of people seem to do better on tasks requiring ________,whereas diversity in experience can hurt the performance of groups when success is determined by ________.

Accepted Answer

A)  precision and accuracy; flexibility and quick adjustments 
B)  adherence to deadlines; flexibility and quick adjustments 
C)  intelligence and high levels of education; traditional ways of achieving success 
D)  new solutions and quick adjustments; each member of the group performing his or her role well

Question 3

Whereas ________ helps groups to make better decisions than individuals alone,________ can make groups susceptible to poor decision making.

Accepted Answer

A)  groupthink; minority influence 
B)  transactive memory; groupthink 
C)  accommodating leadership; groupthink 
D)  social comparison; social facilitation

Question 4

A style of group decision making that is characterized by a greater desire among members to get along than to generate and critically evaluate alternative viewpoints and positions,is referred to as

Accepted Answer

A)  groupthink. 
B)  group identity. 
C)  group polarization. 
D)  social loafing.

Question 5

Which of the following is NOT a potential barrier to group decision-making?

Accepted Answer

A)  when individuals hold specialized positions in the group 
B)  when the group does not possess accurate information 
C)  when information is not shared effectively 
D)  when information is shared in a biased manner to group members

Question 6

During the Cold War years,the collective Russian farms had spectacularly low yields,whereas small,private plots kept by Russian citizens had phenomenally high yields.One reason for the poor production output of large,collective Soviet farms is

Accepted Answer

A)  social loafing. 
B)  social facilitation. 
C)  collectivistic orientation. 
D)  groupthink.

Question 7

A classic experiment conducted by Lewin et al (1939)demonstrated that children guided by autocratic leaders

Accepted Answer

A)  spent more time on task when supervised, but then decreased their efforts when their leaders were absent. 
B)  spent less time on task when supervised, but then increased their efforts when their leaders were absent. 
C)  spent the same amount of effort when leaders were absent as when they were present. 
D)  worked harder than children guided by democratic leaders regardless of whether the leader was present.

Question 8

In the Phi Upsilon Nu sorority at Upstate University,sisters expect each other to party hard on the weekends,to get multiple navel piercings,and to wear the color pink.This set of shared expectations of how group members ought to behave is called

Accepted Answer

A)  a descriptive norm. 
B)  a postscriptive norm. 
C)  an injunctive norm. 
D)  a proscriptive norm.

Question 9

What is a dynamical system and what is the central lesson that has been produced by research on dynamical systems?

Accepted Answer

The answer of What is a dynamical system and what...

Question 10

According to your text,when the task requires a ________ leader,a woman tends to be the best leader for the job.

Accepted Answer

A)  controlling and directive 
B)  transformational 
C)  relationship-oriented 
D)  accuracy-oriented

Question 11

Which of the following decreases the power of jurors holding minority views in the courtroom?

Accepted Answer

A)  videotapes in courtrooms 
B)  smaller juries 
C)  the requirement that the jury should reach unanimity 
D)  increasing the diversity of the members of the jury

Question 12

The disadvantages of diverse groups in the workplace include

Accepted Answer

A)  excessive commitment to the group. 
B)  too much communication. 
C)  fewer solutions to problems generated. 
D)  lack of cohesion.

Question 13

The theory of social facilitation states that the presence of others improves performance on ________ and hinders performance on ________.

Accepted Answer

A)  well-mastered tasks; unmastered tasks 
B)  creative tasks; logical tasks 
C)  complex tasks; simple tasks 
D)  conjunctive tasks; additive tasks

Question 14

The space shuttle Columbia disaster,the Bay of Pigs invasion,and the decision to cover up the Watergate break-in were all mentioned in your text as examples of

Accepted Answer

A)  social facilitation. 
B)  deindividuation. 
C)  groupthink. 
D)  group polarization.

Question 15

Whereas ________ are expectations for how all group members should behave,________ are expectations for how particular group members should behave.

Accepted Answer

A)  injunctive norms; descriptive norms 
B)  injunctive norms; roles 
C)  roles; injunctive norms 
D)  descriptive norms; injunctive norms

Question 16

Briefly describe Ringlemann's experiment involving pulling carts and his discovery of an important element of group processes.Name and define this process.

Accepted Answer

The answer of Briefly describe Ringlemann's experiment involving pulling carts...

Question 17

Teams with high interpersonal cohesiveness are good at ________ but susceptible to ________.

Accepted Answer

A)  decision making; poor coordination 
B)  communication; poor decision making 
C)  problem-solving; poor communication 
D)  generating alternative solutions; unstable group structure

Question 18

Describe the qualities of a transformational leader.

Accepted Answer

The answer of Describe the qualities of a transformational leader....

Question 19

The company officers are experts in different fields: finance,sales,etc.If they can effectively share information throughout the company,the company will make superior decisions relative to individuals as a result of the concept of

Accepted Answer

A)  group polarization. 
B)  diversity sharing. 
C)  social facilitation. 
D)  transactive memory.

Question 20

Lisa works on a team where all of the members are highly sociable.Her team should do particularly well on ________ tasks,but poorly on ________ tasks.

Accepted Answer

A)  teaching; accounting 
B)  problem-solving; teaching 
C)  engineering; problem-solving 
D)  routine; artistic

Exam 12: Groups

The advantages of culturally diverse groups in the workplace include

According to your text,heterogeneous groups of people seem to do better on tasks requiring ,whereas diversity in experience can hurt the performance of groups when success is determined by .

Whereas helps groups to make better decisions than individuals alone, can make groups susceptible to poor decision making.