Question 1

Which of the following is an essential netiquette?

Accepted Answer

A) Before sending your email,assuming that it will appear on the front pages of the national newspaper. 
B) Sending angry messages by email in order to restrict face-to-face conflicts. 
C) Sending people messages containing all the information you think is necessary. 
D) Emphasize the subject line by using all-capitals.

Question 2

Because email is more informal than other forms of communication,you do not have to pay attention to spelling or grammar.

Accepted Answer

A) True 
 B)False

Question 3

Explain what a computer virus is and what steps you can take to protect yourself from one.

Accepted Answer

The answer of Explain what a computer virus is and...

Question 4

If your message is bad news,use a neutral subject line.

Accepted Answer

A) True 
 B)False

Question 5

Which of the following is an example of a cliché used in emails?

Accepted Answer

A) "I have attached-" 
B) "You'll see-" 
C) "Here is-" 
D) "Enclosed please find-"

Exam 6: Formatting Hardcopy Letters and Memos

Which of the following is an essential netiquette?

Because email is more informal than other forms of communication,you do not have to pay attention to spelling or grammar.

Explain what a computer virus is and what steps you can take to protect yourself from one.

If your message is bad news,use a neutral subject line.

Which of the following is an example of a cliché used in emails?