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The Client Is Angry and Shouting in a Room Full

Question 18

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The client is angry and shouting in a room full of other clients who are eating lunch. The worker ignores the client,loudly clears the room of all the other clients in a breathless manner,yells at the shouting client,"We know what we're doing here! We know what is best for you! Don't you dare come in here and yell at me!" List at least 4 things the worker did wrong

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Answered by ExamLex AI

Answered by ExamLex AI

1. Ignoring the client's anger and shout...

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