Quality Control Is Best Defined as an Organization's Efforts to

Multiple Choice

Quality control is best defined as an organization's efforts to

A) prevent or correct defects in its goods or services or to improve them in some way.
B) produce goods that are of the same quality as its competitors' goods.
C) control all whistleblowing activities so as to maintain the positive image of the organization.
D) let employees know that they will be penalized for any complaints related to the quality of their goods or services.