Question 1

Proper tone of a communication is not a product of successful audience recognition.

Accepted Answer

A) True 
 B)False  False

Question 2

Multilingual reports create unique communication challenges, which include

Accepted Answer

A)  ensuring that each version has identical content.
B)  ensuring that each language version is identical "in readability."
C)  ensuring that the tone and style are consistent in the translated version.
D)  ensuring that the versions are tested for accuracy and usability.
E)  All of these answers are correct. E

Question 3

Remember that translations may take up more or less space. The word count of a report written in English will expand more than _________when translated into some European languages.

Accepted Answer

A)  20 percent
B)  40 percent
C)  25 percent
D)  30 percent D

Question 4

What are the four categories of audiences pertaining to knowledge of subject matter? Explain the differences between the audiences.

Accepted Answer

The answer of What are the four categories of audiences...

Question 5

We live in a global world. Coca Cola, for example, generates 58 percent of its income from outside the United States.

Accepted Answer

A) True 
 B)False

Question 6

You have been given an assignment to write a report. What are the eight questions you should ask yourself when determining audience recognition? Explain why each one is important.

Accepted Answer

The answer of You have been given an assignment to...

Question 7

The best way to personalize correspondence is through the use of pronouns. When using the pronouns "you" and "your," the focus is on

Accepted Answer

A)  the ego.
B)  the team.
C)  the staff.
D)  the reader.

Question 8

Half your audience will be female, so avoid sexist language.

Accepted Answer

A) True 
 B)False

Question 9

Correspondence geared to_________ readers will not contain extended definitions.

Accepted Answer

A)  lay
B)  multiple
C)  high-tech
D)  low-tech

Question 10

Diversity includes

Accepted Answer

A)  gender.
B)  race.
C)  religion.
D)  All of these answers are correct.
E)  A and B are correct.

Question 11

When technical communicators write reports that will be translated, they must be sure their readers will be able to distinguish between nouns and verbs.

Accepted Answer

A) True 
 B)False

Question 12

You should factor in your audience's unique traits when determining the most effective way to communicate.

Accepted Answer

A) True 
 B)False

Question 13

The definition of a technical term usually includes its type and distinguishing characteristics, but it can also include

Accepted Answer

A)  descriptions.
B)  examples.
C)  procedures.
D)  All of these answers are correct.

Question 14

If you are writing for a lay audience and must clarify a term, you can provide a sentence definition that includes

Accepted Answer

A)  the term, type, and distinguishing characteristics.
B)  acronyms and abbreviations.
C)  examples.
D)  procedures and descriptions.

Question 15

The world is changing. S&P 500 companies report international sales at

Accepted Answer

A)  50 percent.
B)  22 percent.
C)  60 percent.
D)  83 percent.

Question 16

When writing to multiple audiences on Web sites, you can use glossaries and extended definitions to clarify technical words.

Accepted Answer

A) True 
 B)False

Question 17

_________audiences might include your co-workers in other departments, your supervisors, and colleagues who work for other companies.

Accepted Answer

A)  Lay
B)  Low-tech
C)  High-tech
D)  SMEs

Question 18

Discuss the steps businesses should take now to anticipate the increased impact of multiculturalism on future job recruiting and employee development. Identify a company that has offices in other countries and provide examples of how that company might address these issues.

Accepted Answer

The answer of Discuss the steps businesses should take now...

Question 19

Appealing to a diverse audience is important because

Accepted Answer

A)  diversity is good for business.
B)  diversity is protected by law.
C)  most cultures share the same values and understanding.
D)  All of these answers are correct.
E)  A and B

Question 20

"Sheila is confined to a wheelchair" is an example of what kind of language?

Accepted Answer

A)  Sexist
B)  Ageist
C)  Biased
D)  Personalized

Exam 5: Audience Recognition

Proper tone of a communication is not a product of successful audience recognition.

Multilingual reports create unique communication challenges, which include

Remember that translations may take up more or less space. The word count of a report written in English will expand more than _________when translated into some European languages.

What are the four categories of audiences pertaining to knowledge of subject matter? Explain the differences between the audiences.

We live in a global world. Coca Cola, for example, generates 58 percent of its income from outside the United States.

You have been given an assignment to write a report. What are the eight questions you should ask yourself when determining audience recognition? Explain why each one is important.

The best way to personalize correspondence is through the use of pronouns. When using the pronouns "you" and "your," the focus is on

Half your audience will be female, so avoid sexist language.

Correspondence geared to_________ readers will not contain extended definitions.

Diversity includes

When technical communicators write reports that will be translated, they must be sure their readers will be able to distinguish between nouns and verbs.

You should factor in your audience's unique traits when determining the most effective way to communicate.

The definition of a technical term usually includes its type and distinguishing characteristics, but it can also include

If you are writing for a lay audience and must clarify a term, you can provide a sentence definition that includes

The world is changing. S&P 500 companies report international sales at

When writing to multiple audiences on Web sites, you can use glossaries and extended definitions to clarify technical words.

_________audiences might include your co-workers in other departments, your supervisors, and colleagues who work for other companies.

Discuss the steps businesses should take now to anticipate the increased impact of multiculturalism on future job recruiting and employee development. Identify a company that has offices in other countries and provide examples of how that company might address these issues.

Appealing to a diverse audience is important because

"Sheila is confined to a wheelchair" is an example of what kind of language?