When Handling Highly Technical or Engineered Products or When Encountering

Multiple Choice

When handling highly technical or engineered products or when encountering non-routine problems or prospecting for new accounts, it is important that the sales representative have the ability to:

A) Be innovative, creative and flexible
B) Use hard-sell tactics
C) Rewrite company policies to satisfy customers
D) Ask his or her role set for their opinions and inputs
E) Look to a paternalistic sales manager for support