Each of the Following Is an Example of How Services

Multiple Choice

Each of the following is an example of how services to consumers are adding dimensions of authenticity, EXCEPT:

A) Retailers providing dressing rooms large enough for friends and electronic mirrors that allow texting anyone whose opinion might be needed.
B) Nike's customization service, NIKEiD.com, allows customers to design shoes according to their exact preferences.
C) Progressive Insurance sends "Immediate Response Vehicles" to the site of an accident so that an adjuster can handle emergencies.
D) An increase in automated bank machines (ABMs) , kiosks, and credit card readers.