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    Business
  3. Study Set
    Principles of Supply Chain Management Study Set 1
  4. Exam
    Exam 12: Service Response Logistics
  5. Question
    When Customer Expectations Are Met or Exceeded, the Service Is
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When Customer Expectations Are Met or Exceeded, the Service Is

Question 1

Question 1

True/False

When customer expectations are met or exceeded, the service is deemed to possess low quality.

Correct Answer:

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